Shipping policy

Processing Time

All items are printed to order. Production begins after artwork approval and payment is received.

Typical production time is 7–14 business days, depending on order size, garment availability, and current production volume. Larger or more complex orders may require additional time.

Production time does not include shipping transit time.


Shipping Rates & Methods

Shipping rates are calculated at checkout based on order size, weight, and destination.

We ship using major carriers such as USPS, UPS, or FedEx. Carrier selection may vary based on order requirements.


Delivery Estimates

Delivery times provided at checkout are estimates only and are not guaranteed.

Gnarnia Printworks is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs processing

  • Incorrect or incomplete shipping information provided by the customer

Once an order has been handed off to the carrier, responsibility for delivery timing rests with the carrier.


Order Tracking

When available, tracking information will be sent via email once your order ships.


International Shipping

International orders may be subject to customs fees, duties, or import taxes. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Gnarnia Printworks is not responsible for delays caused by customs processing.


Incorrect Address / Returned Packages

Please ensure all shipping information is correct at checkout.

If a package is returned due to an incorrect or incomplete address:

  • The customer is responsible for additional shipping costs

  • Production and shipping timelines may be affected


Lost or Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage.

Gnarnia Printworks is not responsible for lost or stolen packages once marked as delivered by the carrier. If an issue arises, we’ll do our best to assist in filing a claim with the carrier.


Questions?

If you have questions about shipping timelines or need your order by a specific date, please contact us before placing your order.

gnarniaprintworks@gmail.com